All orders will be processed and shipped within 24 business hours except where noted. Shipping normally takes 3-5 business days. If no one is home during the day, a notice will be left on your door with instructions on how to receive your package. Heavy or oversize item charges still apply. Some heavy or oversized items, as noted in their product description, require additional shipping that will be added to the shipping charge. Ringside Australia reserves the right to change the prices without prior notice and to invoice at the corrected price. We do everything we can to accommodate your request but cannot guarantee that your request will be honored due to real time order processing. If an order has already entered the shipping process we will not be able to cancel or make changes. Please call customer service on 1300 617 399 to check the status of your order. Please do not email cancel/change requests as emails are answered within 24hrs and the order would have shipped in that timeframe.
All orders are subject to our verification process for accuracy and payment validation authorization. For security reasons, we may contact you via email or telephone to request additional information. In order to protect against fraudulent activity, we must verify the bill-to and ship-to address. Please be certain to provide your exact billing address and phone number (the address and phone number your credit card's issuing bank has on file) when placing your order. Incorrect information will cause a delay in the processing time, and possible order cancelation without prior notice.
Shipping Delivery Times
Average delivery times are estimations only and do not have a time guarantee. Economy Flat Rate $10 - Between 7-11 business days. *Not available on every order and only applies where applicable. Express shipping-Pricing as per calculator on checkout
Additional shipping fees
Some heavy and oversized items require extra shipping fees based on size or weight. These fees will be added to an item's price, in addition to its standard shipping cost. If an item requires extra shipping it will be noted in the item's description.
Billing Terms & Conditions
Ringsideaus.com.au accepts Visa, Mastercard and Paypal. Payment is expected when the order is placed.
Our satisfaction guaranteed policy
We get it—sometimes the item doesn’t fit, you decide you don’t like the color, or you just change your mind. And, sometimes a product just breaks under normal use conditions. Because we understand, you may return or exchange any item purchased from www.ringsideaus.com.au for a refund or exchange for any reason within 30 days, providing the item is unused and in its original packaging. The original packaging is not required if the item is being returned/exchanged due to a manufacturer's defect. We’re sorry but there will be no credits or refunds for any merchandise more than 120 days after purchase.
Return and Exchange Policy
It is Simple to return or exchange your item Please contact us by calling 1300 617 399 or email firstname.lastname@example.org Please note: the cost to ship a return and/or exchange item is the responsibility of the buyer.
Return and Exchange Policy Details
Refunds will be credited by the same method in which items were originally purchased, provided the item is returned within 30 days of purchase. All products being returned must be returned in original, unopened packaging and must not be used, unless being returned due to manufacturing defect. Ringside Australia reserves the right to decline a return request on opened and/or used. The customer will be responsible for shipping the item back to Ringside prior to any refund being issued. Customer is also responsible for shipping costs associated with product return. For exchange requests, customer is responsible for shipping costs associated with product return. Ringside Australia will pay cost for shipping of the replacement merchandise. Ringside recommends that customer obtain from your shipper, tracking numbers on returned merchandise. Ringside Australia cannot be responsible for lost or missing return packages. Please ensure package is being sent to correct address for all returns and exchanges:
Ringside Boxing Australia ATTN: RETURNS/EXCHANGES PO Box 2059 Altona North, Vic 3025
To ensure timely resolution of issues, shortages or receiving the wrong item needs to be reported within 10 days of order receipt. Returns will be processed within 3 business days of arrival at our warehouse. Ringside Australia Customer Service will send an email notification once your refund has been processed. Please allow up to 14 days for your refund to appear on your bank statement, as bank processes for applying credits vary by institution. Please note that refunds will be issued to the original method of payment. This policy does not cover normal wear and tear that results from the use of our products. Returns and exchanges of items that were not purchased through Ringsideaus.com.au cannot be returned through these processes. Please contact the original retailer of purchases for instructions on exchanges and returns. Please call 1300 617 399 or email Ringside Australia Customer Service if you have any questions regarding returns or exchanges.